Refund Policy

Last updated: October 16, 2026

• 30-day money-back guarantee: request a full refund within 30 days of any purchase for any reason.
• Pre-orders: if a pre-ordered product has not shipped within 30 days of purchase, we refund you in full.
• How: email hello@loomwise.app with your purchase email. Refunds go back to the original payment method via Stripe, usually within 5–10 business days depending on your bank.